DVLA warns public against fake SMS payment links and online fine scams

The Driver and Vehicle Licensing Authority (DVLA) has cautioned motorists against fraudulent text messages and online payment links being used by scammers to collect money under the pretext of settling outstanding fines.

In a public notice issued on Wednesday, October 21, 2026, the Authority expressed concern over the activities of fraudsters sending fake SMS messages to members of the public while impersonating the DVLA.

According to the Authority, the messages contain links that redirect recipients to fake websites or payment platforms, where they are asked to pay fines they allegedly owe.

The DVLA explained that some of the messages use pressure tactics, including payment deadlines and promises of discounted fines, to persuade recipients to make payments without verifying the authenticity of the claims.

The Authority has dismissed the messages as fraudulent and urged the public to disregard them.

“The DVLA wishes to categorically inform the general public that these messages are fraudulent and must be disregarded,” the notice stated.

The Authority stressed that it does not offer discounts on fines and warned motorists to be wary of messages, websites or individuals claiming to provide reduced penalties in exchange for payment.

“The DVLA does not offer discounts on fines. Any SMS, website, platform, or person claiming to offer discounted DVLA fines is fraudulent,” it said.

The DVLA urged motorists not to assume that a payment request is legitimate simply because it refers to an outstanding fine or appears to come from an official source.

It advised anyone who receives such messages to verify the information through its recognised communication channels before taking any action.

The DVLA has clarified that the only acceptable online payment gateway for its transactions is the Government of Ghana’s official payment platform, Ghana.gov.gh.

The Authority also identified its official website as www.dvla.gov.gh, encouraging the public to use it to verify information about its services and transactions.

It cautioned motorists against using unofficial websites, shortened links or other online platforms claiming to represent the Authority outside its approved channels.

As part of efforts to protect the public, the DVLA has advised motorists not to click on suspicious links, disclose personal information or make payments through unofficial platforms.

It also encouraged the public to confirm information about its services through the Authority’s official website, recognised DVLA offices and approved public communication channels.

Anyone who receives a suspicious text message claiming to demand payment of a DVLA fine has been urged to report it to the nearest DVLA office or the appropriate law enforcement agency for investigation and further action.

The warning highlights the risks of impersonation scams, in which fraudsters exploit the names of public institutions and use attractive offers or urgent demands to deceive unsuspecting members of the public.