The Greater Accra Regional Health Directorate of the Ghana Health Service has launched a new digital maternal health intervention, PROMPTS, also known as "Nurse Mary."
The facility comes with a Regional Helpdesk Service aimed at improving maternal and newborn health outcomes across the region.
The platform, developed in partnership with Jacaranda Health and integrated into the Ghana Health Service, enables pregnant women and new mothers to receive personalized health information through two-way SMS on their mobile phones.
Mothers can also ask questions and receive timely responses from trained Ghana Health Service nurses and midwives.
Launching the initiative at the Greater Accra Regional Hospital in Accra, the Greater Accra Regional Director of Health Services, Dr Robert Amesiya said the intervention addresses persistent information gaps that contribute to maternal and newborn deaths despite ongoing efforts by health professionals.
‘‘By housing the Helpdesk within the GHS structure, we are ensuring that this service becomes a formal part of the maternal health referral pathway. It is not an external, "siloed" project but an integral part of our system.’’ He said.
The Regional Helpdesk, staffed by Ghana Health Service nurses and midwives, uses artificial intelligence to identify and prioritize urgent cases, while trained clinicians provide the final assessment and guidance, ensuring mothers receive appropriate care and referrals when needed.
